Work with us! We have openings for the following positions.
Career Opportunities
Status: Exempt Reports TO: Director of IT; works alongside the Gaming Field Technicians (specializing in gaming terminals), Operations and Tier 2 IT Technicians. Location: Casper, WY SCOPE: Serve as the initial point of contact for technical support requests. Troubleshoot and resolve foundational hardware, software, and networking issues, escalate complex problems to Tier 2, and assist…
Position Summary: Responsible for the supervision of all day-to-day activities of the assigned location. Ensures OTB operations meet or exceed company standards and guest expectations. Addresses all customer, employee, facilities, and equipment concerns and issues in a reasonable time. Ensures compliance with all regulations. Reports to: Regional Operations Director Major Duties and…
Position Summary: Responsible for walking the OTB floor, proactively greeting customers and provide friendly, courteous service at all times. Answer guest questions and build rapport with returning customers. Quickly and accurately handles cash transactions, when necessary. Protect company assets, adhering to company and departmental policies/procedures to include gaming regulations. Reports…
JOB SUMMARY The Procurement Manager is responsible for overseeing regional procurement, receiving, inventory control, warehouse coordination, and supplier management functions. This position ensures the effective sourcing, purchasing, receiving, storage, and distribution of goods and services required to support business operations. The Procurement Manager drives cost-saving initiatives…
Position Summary: Responsible for walking the OTB floor, proactively greeting customers and provide friendly, courteous service at all times. Answer guest questions and build rapport with returning customers. Quickly and accurately handles cash transactions with patrons and jackpots on terminals. Conduct minor maintenance and repairs on terminals, when necessary. Protect company assets…
Position Summary: Responsible for walking the OTB floor, proactively greeting customers and provide friendly, courteous service at all times. Answer guest questions and build rapport with returning customers. Quickly and accurately handles cash transactions, when necessary. Protect company assets, adhering to company and departmental policies/procedures to include gaming regulations. Reports…
Position Summary: Responsible for walking the OTB floor, proactively greeting customers and provide friendly, courteous service at all times. Answer guest questions and build rapport with returning customers. Quickly and accurately handles cash transactions, when necessary. Protect company assets, adhering to company and departmental policies/procedures to include gaming regulations. Reports…
Job Summary The Customer Service Manager provides strategic leadership to the customer service team, ensuring an exceptional guest experience rooted in operational excellence, proactive problem-solving, and high service standards. This role requires substantial independent judgment, critical thinking, and the ability to make timely decisions that directly impact guest satisfaction and property…
Job Description Job Title: Gaming Technician Effective Date: August 14, 2024 Department: Gaming Revision Date: Position Reports To: Gaming & Technical Operations Director Status: Exempt Supervises: N/A Location:…
Position Summary: Responsible for walking the OTB floor, proactively greeting customers and provide friendly, courteous service at all times. Answer guest questions and build rapport with returning customers. Quickly and accurately handles cash transactions, when necessary. Protect company assets, adhering to company and departmental policies/procedures to include gaming regulations. Reports…
Job Description Job Title: Gaming Technician Effective Date: August 14, 2024 Department: Gaming Revision Date: Position Reports To: Gaming & Technical Operations Director Status: Exempt Supervises: N/A Location:…
Position Summary: Responsible for the supervision of all day-to-day activities of the assigned locations. Ensues OTB operations meet or exceed company standards and guest expectations. Addresses all customer, employee, facilities, and equipment concerns and issues in a reasonable time. Ensures compliance with all regulations. Reports to: Regional Operations Director Major Duties and…
Provide excellent customer service Report shortage of inventory to manager Stocking of products, cleaning and checking out customers Complete daily jobs and follow company policies and procedures Report any or all shortages or overages to site manager Any additional duties as assigned Must be able to lift 50 lbs. Able to pass pre-employment background and drug screening
Position Summary: Responsible for walking the OTB floor, proactively greeting customers and provide friendly, courteous service at all times. Answer guest questions and build rapport with returning customers. Quickly and accurately handles cash transactions with patrons and jackpots on terminals. Conduct minor maintenance and repairs on terminals, when necessary. Protect company assets…